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Customer Service Representatives - Kuwait - Kuwait
Apply
Experience
3+
Offered Salary
TBD$ - TBD$
Degree
Industry
Retail

Our clients are retailers of luxury brands. They are now seeking to recruit two customer service representatives for their branch in Kuwait.

Responsibilities:
- Serves customers by providing product and service information and resolving product and service problems.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.

 Requirements:
- 3+ years of experience of working in the retail industry.
- Strong written and verbal English communication skills.
- Understanding of the retail sales process
- Only residence of Kuwait shall apply.

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Product Manager - Kuwait - Kuwait
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Experience
5+
Offered Salary
TBD$ - TBD$
Degree
Industry
Financial Services

Our client is a digital and technology services provider in Kuwait. They are now seeking to recruit a 'Product Manager'.

Responsibilities:

* Manage the entire Product lifecycle from strategic planning and feature roll out.
* Identify, conceptualize and develop new products and any amendments/improvements to existing products
* Research and pitch new features and integrations as required for product development
* Produce user stories and a user journey on a continuous basis
* Deliver low fidelity and high fidelity wireframes across websites, mobile applications, and admin dashboards
* Collaborate with designers so they can kick off UI work
* Ensuring a timely delivery of projects in collaboration with other teams
* Work collaboratively with partners assisting and troubleshooting to ensure that products are competitive and marketable
* Communicate effectively with key stakeholders, on product features and acting as a main point of contact for any enquiries
* Collaborate with the developers and other colleagues sharing knowledge on product developments and issues, etc. to discuss and implement effective solutions for the team
* Collaborate with the Developers to agree on priorities and ensure product developments/amendments are prioritized correctly and as per the business need
* Identify any issues within current working practices that might impact product delivery
* Liaise with colleagues effectively to resolve any faults with product delivery
* Identify barriers that potentially impact product availability and work efficiently to resolve issues and ensure products remain competitive and effective

Requirements:

* 5 years’ experience in a product development role
* Degree in Computer Science or a related technical field or in Finance is ideal but not required
* Strong understanding of Agile product management and a solid grasp of the responsibilities of empowered product teams
* Define the product priorities and short, medium, and long-term roadmap
* Lead the team to deliver the roadmap through agile sprint cycles, breaking down the product  roadmap into executable stories and requirements
* Define success metrics and consistently measure the impact of the team’s work
* Experience working directly with designers to design and iterate on products
* Knowledge of consumer marketing analytics
* Ability to be creative, strategic, analytical, and think outside the box to solve problems
* Strong project management and time management skills
* Interpersonal skills with keen ability to explain complex concepts across the company
* Extensive experience in delivering highly successful and innovative product developments
* Experience with wire-framing and designing user flows and journeys
* Good technical proficiency, literacy skills and a competent computer user
* Experience working within the technology industry/start-up environment is highly desirable
* Excellent communication skills
* Experience in FinTech is a plus


 

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Partner Alliance Manager - Kuwait
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Experience
Offered Salary
TBD $ - TBD$
Degree
Industry
Marketing/Communications

Our client represents large Multinational Corporations in Kuwait. They are now seeking to recruit an amazing “Partner Alliance Manager”.

Responsibilities:

-Increasing long term revenue as well as performance of the company.

-Furnish market statistics, Analytics, Competition analysis and new partners qualification which meets the business need.

-Organizing and Participating in Trade events/ Conference with Partners for customer engagement

-Setup Channel Marketing model for various partners and products to enable sales through distribution.

-Work closely with Presales and Sales to provide them with products, specifications and price. Collaborate with Finance and Admin to facilitate purchase of right products under best of the terms and conditions.

Requirements::

-Highly skills in IT tools like Spreadsheets, PPT’s Infographics and worked on CRM/ERP systems before.

-Excellent Field marketing, Data Analytics and marketing survey experience.

-Good presentation and language skills.

-BS/BSc/MA/MBA

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Indoor Sales Associate - Kuwait - Kuwait
Apply
Experience
2-4
Offered Salary
TBD$ - TBD$
Degree
Industry
Retail

General:

Company Sector: Retail – Electronics

Job Location: Kuwait – Kuwait

Position Overview:
To assist customers by enhancing and promoting sales of products and services in the showroom. The job role focuses on obtaining the knowledge and skills to identify and fulfil
customer needs, and direct sales transactions to achieve overall sales targets in cash, credit, warranty programs and accessories.


Essential Job Functions:


- Sales
 Promotes products and services to customers
 Maximizes sales transactions to achieve and exceed sales targets.
 Strives to achieve pre-set sales targets in cash, credit, warranties and accessories
 Seeks to improve and enhance his/her level of product knowledge
 Ensuring sales opportunities are constantly converted to sales transactions
 Creating sales invoices and mastering BO & POS applications.


- Customer Service
 Demonstrate presentable appearance, and a pleasant smiley face
 Provide high level of service to all customers
 Being constantly aware of customer needs
 Interacts with customers in a friendly and honest manner
 Demonstrates high level of product knowledge
 Recommends and encourages customers for best products and services based on their own needs
 Expedites sales process in an effective and efficient manner
 Explains D&I and return and exchange policies to customers
 Avoids harsh arguments and conflicts with customers Operations

- Operations
 Being aware of all in-store promotions, discounts, credit, coupons and etc...
 Keeps all company information including sales figures strictly confidential
 Follows all company safety and security procedures
 Conducts regular stock checks and liaising with stock control
 Reports and processes damaged display items to Showroom Manager
 Ensures all products are displayed as instructed/planograms
 Ensures all products in specified areas are accurately priced
 Maintains sales area accessible for customers, clean and tidy
 Conducts price changes as instructed by showroom management
 Masters computer applications (Outlook, SAP, POS & BO)

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MPS Manager - Kuwait - Kuwait
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Experience
7-10
Offered Salary
TBD$ - TBD$
Degree
Industry
Engineering

Our client represents large Multinational Corporations in Kuwait. They are now seeking to recruit an amazing “Print Service Manager” in Kuwait.

Responsibilities:

-Working with sales managers and service manager to identify suitable opportunities.

-Developing and deploying Customer targeting strategy.

-Customer sign-off of MPS contract.

-Develop understanding of MPS Methodology and “educate” the sales-force.

Requirements:

-Drive and Determination

-Sales skills

-Interpersonal Awareness

-Project and Resource Management

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Application Engineer - Kuwait - Kuwait
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Experience
4-6
Offered Salary
TBD$ - TBD$
Degree
Industry
Engineering

Our client represents large Multinational Corporations in Kuwait. They are now seeking to recruit an amazing “Application Engineer” in Kuwait.

This position will be responsible for the design, implementation and support of Microsoft Dynamics 365 Finance and Operations & internal applications.

Responsibilities:

-Defines and develops user interfaces and functional specifications.

-Leads development of functional enhancement’s cloud applications.

-Assists and provides input to the manager in planning, estimation, and scheduling application development.

-Develops and maintains sound change and release management practices for all database changes.

-Works with end users to develop business requirements and builds technical solution to meet requirements.

Requirements:

-Bachelor’s degree in Data Science, Computer Science, MIS.

-5 years of Microsoft Dynamics Finance and Operations technical experience in software development Customizing, designing, developing and supporting intuitive reports, dashboards, and graphs using Visual Studio, Azure, Power BI Desktop, Azure Analysis Services, DAX Query Language, SSAS across Finance, Supply Chain Modules and processes is a must.

-Good personal computer and business solutions software skills for data administration. Proficient in MS Excel.

-Good communication skills to communicate with internal customers, team members, external data providers, and IT.

-Good analytical and problem-solving skills.

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Financial Analyst - Kuwait - Kuwait
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Experience
6-9
Offered Salary
TBD$ - TBD$
Degree
Industry
Holding

Our client represents large Multinational Corporations in Kuwait. They are now seeking to recruit an amazing 'Financial Analyst' in Kuwait.

Responsibilities:
-Develop financial models through bench marking and process analysis.
-Prepare cost projections.
-Forecast quarterly and annual profits.
-Performing research and analysis as required.

Requirements:
-5 to 9 years of experience in similar role.
-Bachelor degree in Business/Finance/Accounting
-Strong organizational and multitasking skills.
-Excellent communication, interpersonal and presentation skills.

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Communications Specialist - Kuwait - Kuwait
Apply
Experience
6+
Offered Salary
TBD$ - TBD$
Degree
Industry
Engineering

Our client is an established, corporation in the GCC with activities in all of the main disciplines of the industrial, commercial and architectural projects sector. They are now seeking to recruit an amazing Communications Specialist in Kuwait.

Responsibilities:
-Running promotions, as needed, on social media or at other physical locations.
-Managing group’s website and social media, including working with website developers.
-Managing blogs.
-Coordinating and holding events, when needed, while ensuring the right communications materials are
in place.

Requirements:
-Bachelor’s degree in Marketing or Communications or any related field.
-Minimum 6 years of experience in a similar role from which a minimum of 2 years’ experience in communications strategy development.
-Experience in photo and video-editing software.
-Content writing experience for all media platforms.

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Hr Director- Kuwait - Kuwait
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Experience
Min 15
Offered Salary
TBD$ - TBD$
Degree
Industry
Engineering

Our client is a leading engineering group in Kuwait, they are now on the lookout of an amazing Human Resources Director.

 

The HR Director will be in charge of overseeing HR systems through all its functions (employee relations, ensuring compliance with regulations, managing budgets, assessing staffing needs, recruitment, Appraisals & training programs, compensation plans, administration, personnel & Recruitment)

  • Developing and managing the group's HR & Administration department to meet strategic/ budget objectives overseeing the day-to-day operations of the department.
  • Developing the department budget/plan in line with the group's strategy and the market outlook/ trends, ensuring that all targets are met or exceeded
  • Establishing transparent and efficient communication channels between the department and other business functions.
  • Ensure that the Group is in compliance with all employment laws.

Qualifications and Skills

  • Degree in a relevant discipline from a well-recognized institution, MBA or HR certification is a plus
  • Minimum 15 years of HR experience in a multinational organization of which 5 years in a similar position 
  • Previous experience in the Gulf is preferable
  • Strong interpersonal & analytical skills
  • Proven leadership skills.
  • Excellent written and verbal communication skills
  • Solid presentation skills
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Sales Manager - Kuwait - Kuwait
Apply
Experience
5-10
Offered Salary
TBD$ - TBD$
Degree
Industry
Automation and Controls

Company sector: IT products and solutions
Job location : Kuwait

Requirements:
-BS degree in Business or IT related field
-Previous experience in ERP, CRM
-IT background
-Fluent in Arabic and English

-Knowledge about ERP systems and its integration with third party application

-Valid driving license

-Post-sale relationship management

-6 to 10 years of experience

Knowledge in IT, ERP, CRM, IT products and solutions

Sales and customer oriented

People management

Very good communication and presentation skills

 

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Sales Executive - Kuwait - Kuwait
Apply
Experience
2-6
Offered Salary
TBD$ - TBD$
Degree
Industry
Automation and Controls

Our client represents large Multinational Corporations in Kuwait.

The Sales profiles we are looking to hire will be responsible to sell IT products and solutions in the office automation industry to various clients in Kuwait including companies, education sector, organizations, governmental institutions.

Requirements:

2-6 years of experience in similar field

Knowledge in IT, ERP, CRM, IT products and solutions

Sales and customer oriented

Very good communication and presentation skills

Valid driving license 

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Indoor Sales Associate - Kuwait - Kuwait
Apply
Experience
2-4
Offered Salary
TBD$ - TBD$
Degree
Industry
Retail

General:

Company Sector: Home Furniture

Job Location: Kuwait – Kuwait

Position Overview:
To determine customer needs, advise and promote sales and services of Home Division.


Responsibilities:

1. Meet and greet customers in the showroom and determine their needs to promote suitable products and services.

2. Drive individual sales performance with maximum contribution to the store target.

3. Cross-sell and Up-sell at every sales opportunity and focus on building transactional value and close more sales deals.

 4. Monitor availability of stock levels and ensure displays of products are adequate by participating in replenishment tasks.

 5. Highlight promotions, layout changes and seasonal moves within showroom.

 6. Ensure products are handled with care to minimize damage and keep shrinkage costs to a minimum.

7. Maintain cleanliness and store standards of all areas of the showroom.

8. Maintain professional appearance and conduct at all times.

9. Develop initiative to remain updated on latest product and service knowledge.

10. Demonstrate an optimistic, proactive attitude of teamwork within the sales team in support of the service culture.

Requirements:

- Excellent verbal and written communications skills

- Apply personal experiences in verbal briefings or presentations

- Ability to multi-task, prioritize, and manage time effectively

- Ability to work effectively as part of a team.

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Senior Marketing Associate - Kuwait - Kuwait
Apply
Experience
6+
Offered Salary
TBD$ - TBD$
Degree
Industry
Food Service/Restaurant

Our client is a leading foodservice chain. They are now seeking to recruit a ‘Senior Marketing Associate’ in Kuwait.

Responsibilities:
- Responsible for preparing all marketing media and campaigns
- Communicate with the agencies and prepare marketing materials

Requirements:
- 6 years of experience in marketing, f&b experience is a must
- Excellent communication and presentation skills
- Strong analytical skills with a goal-oriented attitude
- BSc degree in Marketing or relevant field

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Personal Assistant - Kuwait - Kuwait
Apply
Experience
7+
Offered Salary
TBD$ - TBD$
Degree
Industry
Food Service/Restaurant

Our client is a leading foodservice chain. They are now seeking to recruit a ‘Personal Assistant’ in Kuwait.

Responsibilities:

  • Acting as a first point of contact: dealing with correspondence and phone calls
  • Booking and arranging travel, transport and accommodation
  • Typing, compiling and preparing reports, presentations and correspondence
  • Implementing and maintaining procedures/administrative systems
  • Collating and filing expenses

Requirements:

  • Flexibility and adaptability
  • Good oral and written communication skills
  • Organizational skills and the ability to multitask
  • The ability to be proactive and take the initiative
  • Tact and diplomacy
  • Communication skills
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Corporate Receptionist - Kuwait - Kuwait
Apply
Experience
5
Offered Salary
TBD$ - TBD$
Degree
Industry
Holding

Our client is a multinational company in outlook with operations in 40 countries. They are now seeking to recruit a “Corporate Receptionist” for their corporate office in Al Hamra, Kuwait.

Responsibilities:
- Answers telephones and directs caller to the appropriate associate
- Greets and directs visitors to the Company
- Takes and retrieves messages for various personnel
- Provides callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information.
- Receives, sorts and forwards incoming mail. Maintains and routes publications.
- Coordinates the pick-up and delivery of express mail services (Fed-ex, UPS, etc.)
- May also assist with other related clerical duties such as photocopying, faxing, filing and collating.
- Maintains security by following procedures, monitoring logbook and issuing visitor badges

Requirements:
- Minimum 5 years of experience as corporate receptionist
- Hospitality background
- Fluent English, Arabic is a plus
- Ability to work independently on assigned tasks as well as to accept direction on given assignments
- Must have good people skills and phone mannerism
- Must be presentable at all times
- Excellent verbal communication, listening and interpersonal skills
- Microsoft office knowledge
- Ability to handle pressure


 

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Reception Supervisor - Kuwait - Kuwait
Apply
Experience
5+
Offered Salary
TBD$ - TBD$
Degree
Industry
Holding

Our client is a multinational company in outlook with operations in 40 countries. They are now seeking to recruit a “Reception Supervisor” for their corporate office in Al Hamra, Kuwait.

Responsibilities:
• Support team members in handling guest requests and inquires to ensure a positive outcome is achieved
• Demonstrate a high level of customer service at all times
• Follow and adhere to company brand standards
• Follow and adhere to company brand standards
• Assist other departments wherever necessary and maintain good working relationships with Team Members

Requirements:
• Minimum 5 years of experience in similar role
• Previous experience in a customer-focused industry
• Bilingual (English/Arabic)
• Strong communication skills and personality traits

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Receptionist - Kuwait - Kuwait
Apply
Experience
2-4
Offered Salary
TBD$ - TBD$
Degree
Industry
Holding

Our client is a multinational company in outlook with operations in 40 countries. They are now seeking to recruit a “Receptionist” for their corporate office in Al Hamra, Kuwait.

Responsibilities:
• Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
• Answering screening and forwarding incoming phone calls
• Receiving and sorting daily mail
• Order front office supplies and keep inventory of stock
• Arrange travel and accommodations

Requirements:
• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office 
• Professional attitude and appearance
• Solid written and verbal communication skills
• Customer service attitude
• Minimum high school degree

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Indoor Sales Associate - Kuwait - Kuwait
Apply
Experience
Offered Salary
TBD$ - TBD$
Degree
Industry
Retail

General:

Company Sector: Retail – Electronics

Job Location: Kuwait – Kuwait

Position Overview:
To assist customers by enhancing and promoting sales of products and services in the showroom. The job role focuses on obtaining the knowledge and skills to identify and fulfil
customer needs, and direct sales transactions to achieve overall sales targets in cash, credit, warranty programs and accessories.


Essential Job Functions:


- Sales
 Promotes products and services to customers
 Maximizes sales transactions to achieve and exceed sales targets.
 Strives to achieve pre-set sales targets in cash, credit, warranties and accessories
 Seeks to improve and enhance his/her level of product knowledge
 Ensuring sales opportunities are constantly converted to sales transactions
 Creating sales invoices and mastering BO & POS applications.


- Customer Service
 Demonstrate presentable appearance, and a pleasant smiley face
 Provide high level of service to all customers
 Being constantly aware of customer needs
 Interacts with customers in a friendly and honest manner
 Demonstrates high level of product knowledge
 Recommends and encourages customers for best products and services based on their own needs
 Expedites sales process in an effective and efficient manner
 Explains D&I and return and exchange policies to customers
 Avoids harsh arguments and conflicts with customers Operations

- Operations
 Being aware of all in-store promotions, discounts, credit, coupons and etc...
 Keeps all company information including sales figures strictly confidential
 Follows all company safety and security procedures
 Conducts regular stock checks and liaising with stock control
 Reports and processes damaged display items to Showroom Manager
 Ensures all products are displayed as instructed/planograms
 Ensures all products in specified areas are accurately priced
 Maintains sales area accessible for customers, clean and tidy
 Conducts price changes as instructed by showroom management
 Masters computer applications (Outlook, SAP, POS & BO)

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Trade Channel Manager - Kuwait
Apply
Experience
3-5
Offered Salary
TBD$ - TBD$
Degree
Industry
FMCG

Our client is a leading Fast Moving Consumer Goods (FMCG) distributor for more than over 40 brands in Kuwait.

They are currently recruiting a ‘Trade Channel Manager’ who will be leading the unit sales team in delivering our client’s sales fundamentals of distribution, shelving, pricing and merchandizing; thus achieving monthly and annual value and volume set targets.

Key Job Responsibilities:

  • Leads sales unit assigned towards the consistent attainment of company’s sales fundamentals per supplier category and per channel / customer / outlets
  • Inspires trains & motivates his team in order to achieve company monthly and yearly objectives
  • Develops the selling abilities of his team in the unit through continuous training and coaching in the field
  • Develop outlet sales and delivers highest numeric distribution (availability per channel distribution model) is achieved per category, brand, item and outlet
  • Ensures “winning at the shelf” is a top priority and per category plan-o-grams
  • Consistently looks for sales increments in his channel (and per outlet) to improve selling-in and selling-out opportunities; executes best off-shelf display standards and ensures channel display objectives (for primary shelf and from secondary displays) are measured and maximized per objectives
  • Reviews daily, weekly and MTD sales per sales rep in his unit and give directions and guidance (corrective if necessary) on means and ways to improve performance and results attainment
  • Works with supplier marketing departments, company trade marketing & sales departments, as well as assigned customer’s departments to make decisions relating to growing our business results & ensuring proper volume growth, pricing, shelving; merchandising and POS material placement per brand
  • Understands retailer perspective and aligns same with company perspective via information gathering, mapping out of his top accounts strategy and via developing the appropriate action plans to improve business results per category and per brand for assigned customers
  • With his unit and team, translates company sales activities into specific action plans & objectives to improve distribution, share of shelf, share of display, market share company’s KPI’s per category, brand and outlet
  • Performs detailed analysis of trends and progress of brand shares, category sales, promotion evaluation & volume performance per outlet, customers and channel assigned
  • Carries out quarterly business reviews and per need, monthly sales meetings for his channel, and weekly meetings with sales unit
    Spends minimum 70% of his time in the field with his sales team in the channel and documents a proper in-the-field contact and on-the-job training report

Skills & Job Requirements:

  • Experience is required, preferably within a similar position
  • Bachelor's degree is must
  • Bilingual (Arabic/ English) is a must
  • Strong personality, self-confident and patient
  • High leadership qualities
  • Training and coaching of sales team
  • Initiative, follow through & priority setting
  • Effective communication skills
  • Problem solving, thinking (analysis
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Trade Marketing Specialist - Kuwait - Kuwait
Apply
Experience
Offered Salary
TBD$ - TBD$
Degree
Industry
FMCG

Our client is a leading Fast Moving Consumer Goods (FMCG) distributor for more than over 40 brands in Kuwait.
They are currently recruiting a ‘Trade Marketing Specialist’ as follows:

General Position Summary:
The Trade Marketing Specialist will be participating in identifying, planning and implementing growth opportunities by channel to ensure top line growth, also S/he will define and develop each category role and objective via the effective initiation of consumer, trade and customer marketing activities and promotions to achieve the company’s monthly and yearly budgets in volume and value.

Key Responsibilities:
- Support the sales operations and customer service teams to maximize productivity and
resources
- Communicate with principals on all trade marketing issues
- Identify business opportunities and growing opportunities
- Set a clear and comprehensive key account plans
- Participate in the Monthly Activity Cycle Meetings between various stakeholders and the sales management

Requirements:
- Experience in Sales and/or Marketing roles in a FMCG environment
- Bachelor’s degree in a relative business area (Masters’ is an advantage)
- Strong communication and presentation skills
- Proficiency in using Ms Office; PowerPoint and Excel in particular
- Very good command of English
- Resourceful, creative, with good analytical and leadership skills

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